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A patient talking with the dental team at the start of a first appointment at Finesse Dental

Finesse Dental · Rancho Cucamonga

What to Expect at Your First Visit

A full look at your mouth, a clear explanation, no pressure to decide on the spot.

A first appointment here is about getting a complete picture — your health history, a thorough exam, and a straight conversation about what we find. You leave knowing what is urgent, what can wait, and what each option involves.

  • A full exam, a gum check and an oral cancer screening
  • Every finding explained before anything gets scheduled
  • Bring your insurance card and a list of your medications
Book Your First VisitCall (909) 852-6787

Want to ask a few questions first? Call (909) 852-6787 and our front desk will talk you through it.

Rancho Cucamonga, Alta Loma, Upland and Ontario · caring for RC since 2004

New patients welcomeAdults and children in the same practice
3D imaging on siteCone-beam and digital X-ray when needed
Oral cancer screeningNon-invasive, part of your exam
PPO for many plansChildren's Medicaid accepted

Meet your dentist

You will meet Dr. Moqattash at your first visit

Dr. Alexander Moqattash has looked after Rancho Cucamonga families since 2004. He will show you what he is seeing on the screen, explain it in plain language, and tell you honestly when something can be watched rather than treated today.

Book Your First VisitMeet Dr. Moqattash
Dr. Alexander Moqattash of Finesse Dental
Dr. Alexander MoqattashDDS · New York University College of Dentistry

Your questions, answered

What actually happens at a first appointment

Most people want to know three things before they book: how long it takes, whether it will hurt, and what it will cost. Here is the honest version of the visit itself.

We start with your historyMedical and dental. Tell us about medications, past surgery, and anything that has made dental work difficult for you before — it changes how we plan your care.
A full exam, not a glanceYour teeth, your existing fillings and crowns, your bite, and the soft tissue of your mouth, lips and tongue. An intra-oral camera lets you see the same close-up view we do.
X-rays if they are neededDigital images show what is between and underneath your teeth, where decay and infection usually start. If you have had recent X-rays elsewhere, have them sent over — we may not need new ones.
A periodontal examWe check the gums around each tooth for signs of gum disease. It is the most common thing people are surprised to learn they have, because in its early stages it rarely hurts.
An oral cancer screeningNon-invasive and quick. We look at and feel the tissue of your mouth and throat for anything that should not be there. This is one condition where finding it early changes everything.
Findings first, then a planWe tell you what we found, sort it by urgency, explain the options for each item, and go over cost. Then you decide what to schedule.

If something is hurting right now, say so when you book so we can leave time to deal with it.

Come prepared

What to bring, and what to tell us

Bringing the right things to a first appointment saves you a second trip and gets you a more accurate plan on day one.

The medication list matters more than most people expect. Blood thinners, bisphosphonates, diabetes and blood pressure medication, and even some supplements affect how we plan treatment and how your mouth heals afterward. Bring the actual list — names and doses — rather than trying to recall it in the chair.

The other thing worth writing down is your questions. It is remarkably easy to forget the one you came in with.

Insurance and payment options

Bring with you

  • Photo ID and your dental insurance card
  • A list of your current medications and their doses
  • Vitamins and supplements you take regularly
  • Any recent X-rays from a previous dental office
  • Your physician’s name if you are under care for a health condition
  • A written list of the questions you want answered

Where to go next

Whatever brought you here, it starts with the same exam and the same conversation.

Cleanings & CheckupsRoutine care and gum health — the visit most people book first. Dental EmergenciesSomething broken, swollen or keeping you awake? Call us before you book online. Family DentistryAdults and children seen in the same practice, often back to back. General DentistryFillings, crowns, root canals and the everyday work that keeps teeth. Cosmetic DentistryWhitening, veneers, bonding and alignment when you want to change how a smile looks. Financial OptionsInsurance, CareCredit and how we handle cost before treatment starts.

Step by step

Your first visit, start to finish

  1. Book, and tell us what is going on

    Online or by phone. If you are in pain or you have one specific worry, mention it when you book so the time is planned around it.

  2. Paperwork and health history

    Arrive a few minutes early to complete your forms, or ask us to send them ahead so you can fill them in at home.

  3. Images and measurements

    Digital X-rays if they are needed, and a periodontal exam that checks the health of the gum around each tooth.

  4. The examination

    Teeth, existing dental work, bite and soft tissue, plus a non-invasive oral cancer screening.

  5. We talk it through

    You see what we see on the screen. We explain what is urgent, what can safely be watched, and what each option involves.

  6. Your plan and your costs

    We go over what your plan is likely to cover and what your share would be, then schedule only what you are ready to go ahead with.

Book Your First Visit

Still wondering

First visit questions we get every week

Will I get a cleaning at my first visit?

Sometimes. If your gums are healthy and there is time set aside, a cleaning at the same appointment is often possible — ask for it when you book so we can plan the time. If the exam shows gum disease, a routine cleaning is not the right treatment for it, and we will explain what is.

How long will I be there?

It depends on whether you are having X-rays and a cleaning on the same day, and on what the exam turns up. Ask the front desk how much time has been set aside for you when you book, so you can plan the rest of your day around it.

Do I need new X-rays if I had some recently somewhere else?

Not necessarily. Ask your previous dental office to send them across before your appointment. If they are recent and complete, we may be able to work from those instead of taking new ones.

I have not been to a dentist in years. Is that a problem?

No, and you are not the only person saying it this week. We are not here to lecture you. We will tell you what we find, put it in order of priority, and you can work through it at a pace that suits you.

I am nervous about dental treatment. What can you do?

Tell us before we start. Small things help more than people expect: explaining each step before it happens, agreeing a hand signal that stops everything, or breaking treatment into shorter appointments. If something has gone badly for you at a dentist before, say so — it is useful for us to know.

Will you try to sell me treatment I do not need?

You will get our findings, the images they are based on, and our recommendation. What you schedule is up to you. When something can reasonably be watched rather than treated today, we will tell you that too.

Can my children be seen at the same time?

We look after children and adults in the same practice, so families can often be seen one after the other. Mention it when you book so there is room on the schedule.

What if you find something that needs treating straight away?

We will tell you how urgent it is and what is likely to happen if you wait. If there is pain or infection involved, we will talk about dealing with it quickly rather than sending you home with it.

Do you take my dental insurance?

We are a Preferred Provider (PPO) for many dental insurance companies, and we accept children’s Medicaid. Plans differ, so call us with your plan name and member ID and we will check yours before you come in.

Can I fill in the forms before I arrive?

Ask when you book and we will arrange to get them to you, so your appointment time is spent on the exam rather than on paperwork.

The money question

What a first visit costs

An exam, X-rays and a cleaning are normally billed as separate items, and most dental plans cover preventive visits at a higher rate than other treatment. What you actually pay comes down to your plan, your deductible, and how much of your annual maximum you have already used this year.

Call us with your insurance details before you book and we will check your coverage for you. If you do not have dental insurance, ask what a new patient exam and X-rays come to — you should have a number before you sit in the chair, not after.

Insurance, CareCredit and payment options

How we handle cost

  • We check your insurance ahead of the appointment when you give us the details
  • Preferred Provider (PPO) for many dental insurance companies
  • Children’s Medicaid accepted
  • Cash, checks and most major credit cards
  • CareCredit available for spreading treatment cost over time
  • Cost and payment options are discussed with you before treatment is scheduled
Ask About Cost

Booking your first visit in Rancho Cucamonga

Finesse Dental · 8906 San Bernardino Rd, Suite 130
Rancho Cucamonga, CA 91730
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